At Cheap Bold Hoodies Store, we want you to be 100% hyped about your streetwear. But if that fit isn’t hitting right or your Graphic Tee isn’t what you expected, we’ve got your back with our no-stress returns policy.

THE BASICS

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed with tags attached
  • Original Packaging: Send back in the original packaging (keep that streetwear fresh)
  • Return Shipping: You cover return shipping costs (we’ll handle the refund once received)
Note: Final sale items marked “Special” or from our “House Check Collection” can’t be returned – these are limited drops we can’t restock.

HOW TO RETURN

Follow these steps to initiate your return:

  1. Email Us: Hit up [email protected] with your order number and what you’re returning (use our template below to keep it quick)
  2. Wait for Approval: Our Norwich crew will respond within 48 hours with return instructions
  3. Package It Up: Include the original packing slip (or a note with your order number)
  4. Ship It Back: Send to our UK warehouse (we’ll provide the address in your approval email)

EXCHANGES

Want to swap for a different size or color? Same process as returns – just specify in your email whether you want:

  • Different size of the same item (subject to availability)
  • Store credit for your next cop

We’ll process exchanges faster than our SS24 Bestsellers sell out.

REFUNDS

Once we receive and inspect your return:

  • Processing Time: 3-5 business days
  • Refund Method: Original payment (Visa/MasterCard/JCB/PayPal)
  • Shipping Costs: Original shipping fees aren’t refunded (except for defective items)

International refunds may take 1-2 extra days to show in your account – bank processing times vary.

RETURN REQUEST TEMPLATE

Subject: Return Request – Order #[Your Order Number]

Body:

Yo Bold Hoodies Crew,

Need to return/exchange some heat:

  • Order #: [Your Order Number]
  • Items Returning: [Product Names, e.g. “The Technician Jacket – Size M”]
  • Reason: [Too big/small, changed mind, etc.]
  • Request: [Refund / Exchange for Size ___ / Store Credit]

Let me know next steps!

[Your Name]

GOT QUESTIONS?

Hit up our customer service at [email protected] – we respond quicker than our Polo Shirts sell out during drop season.

Stay fresh,
The Cheap Bold Hoodies Team